With the proliferation of Eco-friendly environment, studies indicate that more customers are embracing electronic documents or e-Statements / e-Bills as a ‘green’ initiative to benefit the environment by reducing paper consumption, waste and physical delivery.
Printed statements are often one of the main points of contact between company and its customers. Statements, unlike other forms of mail are usually opened, read and stored, making them an attractive marketing vehicle. However, with the rising cost of postage and manpower, increased mobility and with companies always looking for ways to reduce operational cost and improve speed of document delivery, there is no better time to move customers away from hardcopy printing to e-Statements. This is in line with many companies’ vision to be in the digital business.
The role of e-Statements is to perform the job output or template design, taking data from back office core system and passing the data onto electronic forms for printing, electric distribution (email, Whatsapp) and storing. It provides an exact replica of paper statement, allowing customers/merchants to easily view and print both current and historical statement from the company's web portal, anytime and anywhere when needed.
In conclusion, e-Statements help to enhance customer services and reduce costs through electronic and secure delivery.
Reduce your costs
- Get rid of paper usage and contribute to corporate green initiatives.
- Cut your printing and mailing costs immediately
- Eliminate the need to physically store documents and statements
- Drive out inefficiencies and free up valuable resources
Improve your performance
- Generate and dispatch millions of electronic statements with ease in a secure manner.
- Dispatch very high volume of electronic statements within minutes / hours including during non business hours
- Include custom, clickable promotional messages on every statement
- Manage any statement specifics faster and more effectively
Improve customer support
- Deliver superior services on-time.
- Enable customers to view, download or print their statements, at any time
- Allow customers to easily locate and retrieve statement from any device
- Respond faster to customer inquires
Easy access, any time, any device
- Easily view e-statements whenever, from any device (desktop, laptop, tablet and smartphone).
- Archive statements in a central repository/cloud, eliminating document storage.
- Quick and easy to retrieval through indexed statements.
Multiple e-delivery options
- Push (via email) and Pull (via web download) e-statement deliveries
- Supports online registration processes (via SMS or email)
- Receive real-time delivery/read status notifications
- Secure statement generation through unique digital signage (HASH encryption algorithm)
- 100% compliance with any tax legislation
- Fully customizable statements that match your brand identity
- Insert highly targeted promotional messages (through embedded links) in every statement