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Jihan Prasaad

How Enterprise solutions tackle market challenges in the Insurance industry

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Market struggles in the Insurance industry   The insurance sector has been in upheaval for some time, with new technology, data-driven procedures, and increasing client demands driving this transformation. While many of these developments are beneficial, such as the digital transformation of insurance and what it has meant for firms and customers alike, others have …

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Docuflo Is Getting An Upgrade!

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We at InfoConnect are pleased to unveil a substantial update to our most popular enterprise content management software, Docuflo. Docuflo version 7.0 is engineered to ensure a faster, more intuitive content management experience for businesses by introducing new efficiencies to the process of digitization and digitalization of paper documents through seamless interfaces and more automations. …

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DMS or SharePoint: Can SharePoint Be Used as a Document Management System?

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A question we get asked often is, can SharePoint be used in place of a document management system (DMS)? We understand that there is plenty of room for confusion here as both share similarities to certain extent as SharePoint is, in essence, a document collaboration platform with basic document management capabilities. It is also worth …

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3 ways to Optimize your omnichannel Customer Communications

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1) Use business data to drive Customer Experience Customers must be treated and communicated with in a seamless and controlled manner, regardless of where they are on their journey, to give them the impression that the organisation talks with a single voice.  Salesforce and other CRM systems deliver organised data about clients. Platforms for commerce …

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